The Neste-Barousse Tourist Office is ranked Category III and is a member of the French Office Tourist network. Willing to keep on improving its services and meet its visitors’expectations, it is committed to:

• Providing an easily accessible reception and information area
• Facilitating your enquiries
• Providing a furnished sitting area
• Informing you free of charge about the local tourist offer
• Displaying and distribute its opening hours and periods in at least one foreign language
• Being open at least 120 days a year, Saturday and Sunday included during high tourist season or on the occasion of special events
• Answering all year long to your mails and requests
• Providing a permanent reception service run by staff practising at least one foreign language
• Ensuring the supply of tourist maps, maps and tourist guides on paper
• Giving you access to its bilingual website
• Supplying its tourist information also on paper translated in at least one foreign language in regards to :
  • all ranked tourist accommodations indicating at least the name of the establishments, postal address, email address, website address, telephone number and ranking,
  • cultural, natural and recreational monuments and tourist sites that may include rates, opening periods and opening hours to the public, websites, telephone numbers and postal codes
  • events and activities,
  • telephone numbers and postal codes
• Updating annually its tourist information
• Displaying outside the emergency telephone numbers
• Answering your complaints and measure your satisfaction
• Putting a touristic advisor at your disposal
• Ensuring a reliable and up-to-date information on the local tourist offer
• Updating data concerning the local touristic offers within its geographical zone of intervention.