The commitments of the Neste-Barousse tourist office

The Neste-Barousse Tourist Office is ranked Category III and is a member of the French Office Tourist network. Willing to keep on improving its services and meet its visitors’expectations, it is committed to:

  • Providing an easily accessible reception and information area
  • Facilitating your enquiries
  • Providing a furnished sitting area
  • Informing you free of charge about the local tourist offer
  • Displaying and distribute its opening hours and periods in at least one foreign language
  • Being open at least 120 days a year, Saturday and Sunday included during high tourist season or on the occasion of special events
  • Answering all year long to your mails and requests
  • Providing a permanent reception service run by staff practising at least one foreign language
  • Ensuring the supply of tourist maps, maps and tourist guides on paper
  • Giving you access to its bilingual website
  • Supplying its tourist information also on paper translated in at least one foreign language in regards to :
    • all ranked tourist accommodations indicating at least the name of the establishments, postal address, email address, website address, telephone number and ranking,
    • cultural, natural and recreational monuments and tourist sites that may include rates, opening periods and opening hours to the public, websites, telephone numbers and postal codes
    • events and activities,
    • telephone numbers and postal codes
  • Updating annually its tourist information
  • Displaying outside the emergency telephone numbers
  • Answering your complaints and measure your satisfaction
  • Putting a touristic advisor at your disposal
  • Ensuring a reliable and up-to-date information on the local tourist offer
  • Updating data concerning the local touristic offers within its geographical zone of intervention.


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